Peak Performance Psychology/Mentormobile.com takes the privacy
of all its users and customers very seriously, and takes great
care with user and customer information. This Privacy Statement
outlines how your personal information is treated and forms part
of the Terms and Conditions of this site. We may occasionally
modify our Privacy Statement, and when this happens, we will notify
you via our homepage.
do we collect?
In order to provide our users and customers with a range of services,
we may collect personal information from our websites, from telephone
responses, from written information sent to us and from other
communications. We may for example, keep a record of your name,
mailing address, email address, telephone number, gender and preferences.
Unless you have voluntarily given us the information, or we have
legally permitted reasons for processing it without your consent,
we will always ask for your explicit consent if we need to process
any data categorised as "sensitive" by the Data Protection
Information defined under the Data protection Act, 1998 as "Sensitive
Personal Data" is as follows:
Information as to the racial or ethnic origin of the data subject;
Their religious beliefs or other beliefs of a similar nature;
Their political opinions;
Whether they are a member of a Trade Union;
Their physical or mental health or condition;
Their sexual life;
The commission or alleged commission by them of any offence, or
Any proceedings for any offence committed or alleged to have been
committed by them, the disposal of such proceedings or the sentence
of any court in such proceedings."
do we use your information?
Any personal data relating to you will be used and recorded by
us in accordance with current data protection legislation and
this Privacy Statement.
We may use your personal information to communicate with you,
for record keeping purposes, and in aggregate (and therefore anonymously)
for market research purposes, to track activity on our web sites,
to publish trends or to improve usefulness and content.
We would like to use the details you give us to inform you of
products and services in which you might be interested.
Your choice : When asking you for your details, we will give you
the opportunity to opt out of these additional uses of your data.
The Unsubscribe section at the end of this policy also tells you
how you may opt out.
We will endeavour to ensure there is adequate and appropriate
protection for any personal data transferred outside the European
Economic Area (which includes the United Kingdom).
In the unlikely event that this website and the customer data
relating to it are sold to another data controller, we will endeavour
to ensure that your rights and freedoms in respect of the processing
of your personal data are adequately and appropriately protected.
We reserve the right to pass on your personal information to any
law enforcement agencies requesting it in connection with the
commission of any offence, once we are reasonably satisfied as
to the circumstances surrounding the request.
We take every precaution to protect your personal information.
When we ask you to submit sensitive personal financial information,
such as your credit card number, we use industry standard Secure
Sockets Layer (SSL) encryption technology, making these pages
secure. In addition, we have strict security protocols in place
to protect our customer database, and only allow access to it
when absolutely necessary, and then under strict guidelines as
to what use may be made of such details.
Our websites may contain links to other websites, and you should
be aware that we are clearly not responsible for the privacy practices
on other sites. We recommend that you individually check the privacy
statements of each and every other website that you visit.
Surveys and User Groups
We always aim to improve the services we offer. As a result we
occasionally canvass our customers using surveys. Participation
in surveys is voluntary, and you are under no obligation to reply
to any survey you might receive from us. Should you choose to
do so, we will treat the information you provide with the same
high standard of care as all other customer information.
From time to time, we ask customers whether they wish to participate
in User Groups, often to assist us in the development of new features,
services or sites. Participation in User Groups is voluntary,
and you are under no obligation to join any User Group. Should
you choose to join a User Group, however, we will treat the information
you provide with the same high standard of care as all other customer
Your participation on our sites may mean that we occasionally
contact you with the opportunity to enter competitions. Entry
to competitions is voluntary, and you are under no obligation
to take up an invitation from us to enter. Should you choose to
enter a competition, we will treat the information you provide
with the same high standard of care as all other customer information,
and use the information provided strictly within the entry terms
of the competition and this Privacy Statement.
We may from time to time operate a "Tell a friend" service.
This is a referral service, designed to make it easy for customers
to recommend our websites or offers to a friend, and is a two-step
process. First, a customer sends us the friend's name and email
address, and secondly, we contact the friend, telling them who
we are, and inviting them to take advantage of a particular offer,
or to visit our website. When we contact your friend, we always
advise them of the name and email address of the friend who made
the original referral . We will not use your friend's details
for any other purpose.
When you first visit one of our websites, upon entering your name
and address, we may send you a cookie. A cookie is a small file
that can be placed on your computer's hard disc for record keeping
purposes, and we may use them to do a number of things:
Cookies help us to recognise you when you next visit one of our
websites and note the advertisements displayed to you. This allows
us to tailor the service we provide to your preferences;
Cookies may be used to compile anonymous statistics related to
the take up or use of services, or to patterns of browsing. When
used in this manner, you are not individually identified, and
data collected in this manner is only used in aggregate.
You are not obliged to accept a cookie from us, or any other web
site, and may modify your browser so that it will not accept cookies
at your discretion. Here are instructions on how to do this for
Netscape and Internet Explorer browsers:
"If you do
not wish to receive cookies from us or any other website, you
can turn cookies off on your browser.
Here is how you turn off cookies for
Internet Explorer 5.0:
First, on your top menu, click on "Tools", and then
click on "Internet Options". This will bring up the
"Internet Options" Dialogue Box. On the top of the dialogue
box, click on "Security", then "Custom Level"
or "Customize" This will bring up the "Security
Settings" box. Scroll down using the scroll bar on the right
hand side of the box, until you come to the section carrying the
title "allow cookies to be stored on your computer".
Of the options available, click on "Disable", and then
click the "OK" button on the bottom of the menu box.
Following these instructions will stop your computer from accepting
cookies in future. You may reconfigure your computer to accept
cookies again by following these instructions, but by selecting
"Enable", and clicking on the "OK" button
on the bottom of the menu box."
" To download the
current version of Internet Explorer, go to www.microsoft.com/uk/windows/ie5/
Here is how you turn cookies off for Netscape Communicator 4.7:
First, on your top menu, click on "Edit", and then click
on "Preferences". This will bring up the "Preferences"
menu box. From the options on the left hand side, select "Advanced"
which will bring up another menu. Half way down, you will see
a section on cookies, and if you wish to turn cookies off, you
should select "Disable", and then click the "OK"
button on the bottom of the menu box. You may reconfigure your
computer to accept cookies again by following these instructions,
but by selecting "Accept All Cookies," and then clicking
the "OK" button on the bottom of the menu box.
"To download a current version of Netscape Navigator, go
their own websites. We have no access to, or control of these
cookies, should this occur.
We hope that you will be delighted with the range of services
you are offered. However, you may request that we cease contacting
you at any time, by having your data removed from our database.
This is called unsubscribing, and may be achieved by any of the
• Email us at firstname.lastname@example.org